Privacy Policy for Hoocks
Effective Date: February 9, 2026
Hoock's Heating & Cooling (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with applicable regulations, including A2P messaging requirements. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our services:
- Personal identification information (e.g., name, email address, phone number)
- Account information for service access
- Usage data, including interactions with our website and communications
2. How We Use Your Information
Your information may be used to:
- Provide and manage our services
- Respond to inquiries and support requests
- Send important updates and notifications
- Ensure compliance with applicable laws and regulations
3. Mobile Opt-In Data
No mobile opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent, which will not be shared with any third parties.
4. SMS Terms and Conditions
By opting in to receive messages, the end user agrees to receive communications from Hoock's Heating & Cooling regarding answers to customer-initiated inquiries and appointment reminders. End users may opt out at any time by replying “STOP” or request more information by replying “HELP.” Message frequency may vary. Message and data rates may apply.
5. Sharing of Information
We do not sell or rent your personal information to third parties. Information may be shared only with service providers necessary to deliver our services or as required by law.
6. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or loss.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for communications
- File complaints regarding data privacy
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with an updated effective date.
9. Contact Us
For questions about this Privacy Policy or our data practices, please contact us.
