Hear What Our Customers Have to Say About Hoock's Heating & Cooling!
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First let me express how thankful I am that I called Hoock’s Heating and Cooling. I wanted a mini split for my garage.So I called and scheduled 3 companies to give me bids for the job. My wife and I do appreciate the aesthetic part of things … More I may ad. I met with all three representatives and expressed what we wanted and how we wanted it. Russ the owner of Hoock’s was very accommodating to our needs-the other two salesmen made excuses on why they couldn’t do the install the way that we wanted. All that I expressed to all three parties was that we just got new siding and so we wanted a minimum footprint on the outside of our home of conduit so that it would be aesthetically pleasing. Basically, looking for the least penetration of our home possible. Russ was the only one that stated” yes he could do it that way, no problem”.I did realize that it was gonna be more work for them because it would require 2 trips. The other two shot down what we wanted for various reasons. Russ got the bid to us first, and we committed before we even got the other two bids. Ironically, after the fact, his bid was the best and included the best equipment. The installation process went seamlessly, and we are very, very pleased with the final results. Russ and his employees are very professional, and you can tell that Russ is very detail oriented. And his employees reflect that in their workmanship. I highly recommend Hoock’s Heating and Cooling. If we ever needed any other work, we would not hesitate to call them. We’re very excited that we can heat and cool our garage on demand as needed. so if you’re thinking about having some work done, I recommend that you at least contact Russ-Rest assured you will not regret it. -
I'm so glad I went with Hoocks Heating and Cooling. I got quotes from five different companies, but Hoocks really stood out. Russ went above and beyond to answer all my questions, listen to my concerns, and make sure I felt confident … More in my decision. He made the whole process smooth from the start.
Rick and Alex did a fantastic job with the installation. They were professional, friendly, and took the time to walk me through everything. Their work was top quality, and they made sure I understood what was happening every step of the way.
I’m so thankful to have found a company I can trust. No more stressing about who to call for HVAC work in the future. I highly recommend Hoocks to anyone looking for honest, reliable service. -
Thanks to Russ and his crew from Hoock's Heating and Cooling, they did a fabulous and clean install.... The office staff is very friendly to deal with. I couldn't be happier.... Thank you very much... 😀
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The install went well. Russ' supervision, and the crew did a good job. Rick was very careful on the inside and very attentive to the care of installing the unit... offering to clean and take care of newly painted walls. Alex took … More greate care outside installing the unit. I recognized that he has a wonderful demeanor in teaching... explaining the process in a clear and informative manner to Riley!
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Exceeded our expectations. They were knowledgeable and efficient. They seemed to care about the job they were doing. Rick* was patient and thorough when explaining the work that had been done and how to use the thermostat. Highly recommend! … More
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Seth was very knowledgeable and explained everything that he was doing. He answered all of my questions. Rick and his team member along with Seth completed the work quickly and efficiently. Alina from the office was very helpful and … More … More
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Rick,Alex & Riley installed my heating and cooling system. They were friendly and very professional. The installation went without a hitch. I would recommend Hook’s to anyone. Thanks for the great work. … More
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I’ve been using Hoock’s since 2021 for my 2 short-term rental houses. They do the maintenance for both homes so they come out twice a year to check on the furnace and A/C. One house is newer with 2 hvac units and the other house is 70 years … More … More
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The entire team was fantastic to work with. From Megan in the office, James in sales, and Rick and Alex for the install. Everyone was professional, friendly and respectful. Rick and Alex arrived on time and were very thorough walking us … More … More
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Where do I begin? Rick and Alex were phenomenal from start to finish! Not only was their work excellent, they found a way to have fun while doing it. I could not recommend Hoock’s Heating & Cooling more! We had a top notch experience … More … More
