Hoock's Heating and Cooling is the Best. My Heatpump A/C unit wasn't cooling the house down like it should on a warm June evening. I was willing to pay the on call fee. I just wanted my A/C back. I called the office number and… More spoke to Megan about 7pm and she had Russ out here by 8:15. He checked everything they could and found out what the problem was. He explained the parts function and that he would have to order it next day for me. I was still under my Carrier parts warranty, so that helped out. So they got this part ordered and James came out and installed the new part, cleaned everything up before he left and made sure everything was working top notch. They were fair with their price and both Russ and James were both extremely knowledgeable and explained everything to me to make sure I didnt have any questions. I will only use and recommend this company. The A/C is back to blowing out that ice cold air we are used to getting.
I had just changed my Service company to Hoock's from Air comfort Service and I am so glad I did. On May 22,.2025, James came over from Hoocks and throughly checked everything to do with my heatpump and AC Unit.. He was the first… More company that actually washed out my outside unit with a soap and then rinsing it with regular water, and then even wiped it down afterwards. The other companies didnt even look at my AC, just looked at my furnce and told me I need a Humidifier. Some of these other companies try to sell you things when they come, but Hoocks wasn't like that. They have a great service.and a great team/company. I can't wait for them to come back in the fall. I even posted pictures of James actually doing what the other companies should.have been doing.
Russ is always honest and professional. He prides himself and doing things the right way, the best way and the most practical. I know that my heat and AC is always going to work like it should when it should.
Russ and his team are top-notch. He came out quickly, diagnosed the issue, and had my AC up and running in no time. The temperature in my house was creeping up, and he got it cooling perfectly again. Super professional, knowledgeable, and… More easy to work with. If you need HVAC work done, this is the guy to call. Highly recommend!
I was afforded same day service, the options were very affordable, and the service technician, Aaron, was very knowledgeable, proficient, communicated everything in layman's terms so that I could make the best decisions for my situation,… More and was both friendly and professional. I undoubtedly highly recommend this company! I will be using them in the future for any of my HVAC needs, and even opted to join their service program. 5 STARS!!! (I give them an A+!)